Terms and Conditions for WINDA Usage

1. Introduction

The usage of WINDA is subject to these Terms and Conditions.

2. Ownership

2.1 The Global Wind Organisation (GWO) maintains and owns WINDA as part of the services provided to the industry using the GWO training standards. All material and services are provided "as is", with no legal responsibility for GWO.

2.2 GWO is legally established as a non-profit association, with its main office located at Langebrogade 3H, 1411 Copenhagen K, Denmark.

2.3 All copyrights are reserved and all materials on WINDA are owned by GWO, except when expressly stated otherwise. 

3. Terms and Conditions Updates or Changes

3.1 The current version of the Terms and Conditions was issued on 20 January 2026.

3.2 We reserve the right to change the Terms and Conditions at our sole discretion. By registering as a User of WINDA and/or using WINDA after the posting of notices regarding such changes, you agree to be bound by such changes.

4. Copyright and Trademark Notice        

4.1 WINDA, and the way GWO has compiled, arranged and assembled the content, is protected by copyright and as a collective work or compilation according to the copyright laws of Denmark and other countries.

4.2 Names, button icons, text, graphics, logos, images, badges, designs, titles, words or phrases, audio clips, page headers, trademarks and service names used on WINDA are the trademarks, service marks, trade names or other protected intellectual property of GWO, its members or its affiliates. 

4.3 Users may not use any of the materials listed in 4.2 for any other purpose than their use of WINDA as described per User type, without the express written consent of GWO. All content and other elements which comprise WINDA are also copyrighted works. 

5. Use of WINDA

5.1 Any individual or organisation may make use of the services offered on WINDA and are subject to WINDA Terms and Conditions, this document. Users may use WINDA only for lawful purposes.

5.2 GWO reserves the right, at its sole discretion, to deny any User access to WINDA or any part thereof without notice. No waiver by GWO of any provision of these Terms and Conditions shall be binding except as set forth in writing and signed by its duly authorised representative. GWO will not be liable if for any reason WINDA is unavailable at any time or for any period.

5.3 GWO will determine, at its discretion, whether a User has breached these Terms and Conditions through their use of WINDA. If GWO considers that a User has breached these Terms and Conditions, without prejudice to any other rights or remedies GWO may have, GWO may take any or all of the following actions:

1. temporary or permanent deactivation of a User's access to WINDA; or
2. temporary or permanent removal of any posting or material uploaded by a User to WINDA.

5.4 WINDA is provided as a service to the following entities:

1. Training Providers
2. Certification Bodies
3. Organisation

Entities and specific Terms and Conditions for these are described in detail below in section 6.

5.5 WINDA is provided as a service to the following User types: 

1. Course Participant User
2. Organisation User
3. Training Provider User
4. Training Provider Admin User
5. Instructor User
6. Certification Body User
7. Auditor User

5.6 When using WINDA, the user is requested to accept these Terms and Conditions. Should the user choose not to accept them, the user cannot use nor access WINDA.

5.7 Personal data processing and retention for Users are further described in the GWO Data Privacy Policy.

5.8 User types and specific Terms and Conditions for these are described in detail below in Section 7.

6. Specific Terms and Conditions Per Entity Type

6.1 Training Providers

6.1.1 A Training Provider entity is registered by a Certification Body, or in exceptional cases by GWO. As part of the registration process, and prior to completing registration, the Certification Body User or Auditor must provide documentation of certification in accordance with the GWO Requirements for Certification, GWO Requirements for Training and one or more of the GWO training standards.

6.1.2 Upon creation of a Training Provider, an initial Training Provider Admin is created,

6.1.3 The Training Provider is obligated to define personal Training Provider Admin Users or Training Provider Users for all their staff working on their behalf in WINDA. The use of shared accounts is strongly discouraged.

6.1.4 The Training Provider is also obligated to create and continuously maintain valid contacts on their profile as follows:

1. Training Provider Main Contact, this contact information is shared on the GWO Training Provider list and map (publicly available on the GWO WINDA site and the GWO main website, unless the Training Provider chooses to be hidden from the list (setting in the Training Provider Profile)
2. Training Provider Admin Contact, this contact information is used as the primary contact for communication from GWO with the Training Provider
3. Training Provider Invoice Contact, this contact information is used to send GWO-issued quotations, invoices, credit notes and payment reminders and general payment information by email

6.1.5 A Training Record on WINDA is not an official document. However, it is a digital representation of a Training Record kept by the Training Provider.

Upload of Training Records to WINDA must therefore correspond to the Training Provider's own original Training Records which the Training Provider must keep according to the GWO Requirements for Training.

6.1.6 Payment for delivery of training is a commercial issue between the Training Provider and the Course Participant and is of no concern to GWO, nor does it affect the Training Provider's obligation to upload Training Records.

6.1.7 Fees are applicable to Training Providers and will be changed in accordance with Applicable Fees. The Training Provider must not have any outstanding debt to GWO. If so, GWO may at its sole discretion temporarily or permanently deactivate the Training Provider.

6.1.8 The upload of Training Records is subject to the purchase of WINDA Training Credits in WINDA in advance. WINDA Training Credits are consumed at the time of upload of Training Records. WINDA Training Credits can only be used by the purchasing Training Provider. WINDA Training Credits do not expire and are non-refundable. The transfer of WINDA Training Credits between Training Providers may be possible at the sole discretion of GWO.

The Training Provider is always the only party accountable for having purchased WINDA Training Credits in advance to be able to perform the mandatory upload of Training Records in accordance with the GWO Requirements for Training.

6.1.9 The Training Provider will be deactivated if no activity has been recorded on their profile over a period of 48 months. Prior to deactivation, a notification will be sent by email to the Training Provider Admin Contact.

6.1.10 All bank charges for electronic transfer are the responsibility of the debtor.

6.1.11 Training Providers deemed in non-compliance with the GWO Requirements for Training or GWO Requirements for Certification and/or delivery of training according to GWO training standards may be deactivated at the sole discretion of GWO.

6.1.12 Subject to a successful audit performed by a Certification Body, the Training Provider is granted accreditation(s) to deliver training in accordance with GWO training standards and the GWO Requirements for Training. It is always the responsibility of the Training Provider to ensure that they have valid accreditation(s) to deliver the GWO standard training. Training Provider Admin Contact will be notified prior to the expiry of any accreditation.

6.1.13 Training Providers are obligated to register and maintain their Affiliation with Instructors, in accordance with the GWO Requirements for Training.

6.1.14 Failure to adhere to these Terms and Conditions, be compliant with the GWO Requirements for Training and GWO Requirements for Certification or deliver training in accordance with GWO training standards may result in the temporary or permanent deactivation of the Training Provider's WINDA profile.

6.2 Certification Body

6.2.1 A Certification Body is a GWO-approved Certification Body. As part of their registration, the Certification Body must provide proof of certification in accordance with the GWO Requirements for Certification.

6.2.2 Certification Body registrations are subject to GWO's review and approval.

6.2.3 Upon approval of a Certification Body, an initial Certification Body User is activated.

6.2.4 The Certification Body is obligated to define personal Certification Body or Auditor Users for all their staff working on their behalf in WINDA. The use of shared accounts is strongly discouraged.

6.2.5 The Certification Body is granted full access to the WINDA Certification Body functionality once at least one active Auditor User has been created and approved. Please refer to the GWO Requirements for Certification for all applicable details of certification.

6.2.6 The Certification Body is responsible for facilitating the Audit of Training Providers in adherence to the GWO Requirements for Certification, GWO Requirements for Training and GWO training standards.

6.2.7 An audit report, the result of such audits, must be uploaded to WINDA for GWO's review and approval, together with a digital copy of the certificate issued to the Training Provider, subject to a successful audit.

6.2.8. The audit report and certificate on WINDA are not official documents. However, they are digital representations of the audit completed by the Certification Body and Auditor of the Training Provider.

Uploads of audit reports and certificates to WINDA must therefore correspond to the Certification Body's own original records of auditing, which the Certification Body must keep, according to the GWO Requirements for Certification.

6.2.9 The audit report must be performed in the audit report format provided by GWO and must be filled in and submitted in compliance with the GWO Requirements for Certification.

6.2.10 The audit report may be submitted either by the Auditor or by a Certification Body User on the Auditor's behalf. An audit report must always be submitted in association with the Auditor who performed the audit.

6.2.11 Payment for the delivery of an audit is a commercial issue between the Certification Body and the Training Provider and is of no concern to GWO.

6.2.12 Certification Bodies will be deactivated if no activity has been recorded on their profile for a period of more than 48 months.

Prior to deactivation, the Certification Body User will be notified by email.

6.2.13 Certification Bodies deemed in non-compliance with the GWO Requirements for Certification may be deactivated at the sole discretion of GWO.

6.3 Organisation

6.3.1 Organisations are typically employers, duty holders or other stakeholders with a legitimate need to view Training Records. Searching and viewing Training Records can only be done using WINDA ID(s) as search criteria.

6.3.2 Organisations are the only party accountable for obtaining permission from the Course Participant(s) whose WINDA ID(s) they use to search for and view relevant profiles. GWO cannot disclose WINDA ID(s) in any way or form.

7. Specific Terms and Conditions Per User Type

7.1 Course Participant User

7.1.1 Course Participant Users are individuals who participate in GWO standard training to obtain a Training Record. The Course Participant User is required to provide unique identifying information, such as name, nationality and email address.

7.1.2 The Course Participant User will be assigned a unique WINDA ID and may access their own personal information and training history at any time. A Course Participant User may change their own email address but cannot otherwise change or modify their profile or training history. Name and nationality changes may be requested and are subject to GWO's approval.

7.1.3 Following the successful completion of training, Training Records will be uploaded by the GWO-certified Training Provider to the Course Participant's User profile. Training Records cannot be deleted but may be revoked, subject to approval by GWO.

7.1.4 Prior to participation in GWO standard training, the Course Participant User must register in WINDA.

7.1.5 By registering a User, the Course Participant User agrees to allow GWO and GWO-certified Training Providers to upload Training Records of completed training onto their WINDA ID profile.

7.1.6 The Course Participant User grants rights to GWO, GWO-certified Training Providers and Organisation Users to view their current Training Records registered under their WINDA ID, as well as the name of the User. Training Records are searchable by WINDA ID only and as defined in the Course Participant's Privacy Settings in WINDA.

7.2 Training Provider Admin, Training Provider User

7.2.1 Training Provider Admin and Training Provider User are Users under the realm of a Training Provider entity.

7.2.2 Training Provider Admin and Training Provider User are considered personal accounts. Sharing accounts among Training Provider staff is highly discouraged.

7.2.3 Training Provider Admin and Training Provider User are working on behalf of a Training Provider entity and must as such adhere to the Terms and Conditions for Training Provider entity as described above in section 6.1.

7.3 Organisational Users

7.3.1 Organisational Users staff are staff working on behalf an Organisation.

7.3.2 Organisational Users are considered personal accounts. Sharing accounts among Organisation staff members is highly discouraged.

7.4 Certification Body Users

7.4.1 Certification Body Users are Users under the realm of a Certification Body entity.

7.4.2 Certification Body Users are considered personal accounts. Sharing accounts among Certification Body staff is highly discouraged.

7.4.3 Certification Body Users are working on behalf of a Certification Body entity and must as such adhere to the Terms and Conditions for Certification Body entity as described above in section 6.2.

7.5. Auditor Users

7.5.1 An Auditor User is a GWO-approved Auditor. As part of registration process, the Auditor User must provide documentation of certification in accordance with the GWO Requirements for Certification. The documentation is uploaded for GWO's review and approval. The Auditor User must continuously maintain their active status as defined in the GWO Requirements for Certification.

7.5.1 Auditors are Users under the realm of a Certification Body entity.

7.5.2 Auditors are considered personal accounts. Sharing accounts among Certification Body and Auditor staff is highly discouraged.

7.5.3 Auditors work on behalf of a Certification Body entity and must as such adhere to the Terms and Conditions for Certification Body entity as described above in section 6.2.

7.5.4 Auditors deemed in non-compliance with the GWO Requirements for Certification may be deactivated at the sole discretion of GWO.

8. General Remarks

8.1 A WINDA training record is not an official document, but a digital representation of the original records maintained by the Training Provider, in accordance with their valid certification as a GWO Training Provider.

8.2 GWO grants permission to Users to download, preprint and copy the information, documents and materials (collectively, "Materials") from WINDA for the User's personal or professional use. Users may redistribute, compile or create derivative works from information gathered in WINDA, subject to the Terms and Conditions outlined below. The User must not modify any materials printed off or copied in any way.

9. Liability

9.1 The material displayed on WINDA is provided without any guarantees, conditions or warranties as to its accuracy. The use of WINDA is at the User's sole risk. Under no circumstances, including but not limited to negligence, shall GWO be liable for any direct, indirect, incidental, special or consequential expenses or damages incurred by event of its use, including expenses or damages arising from communication failure and/or computer malfunctions associated with the use of WINDA, even if GWO has been advised of the possibility of such damages. 

9.2 As a condition of the use of WINDA, the User agrees to indemnify GWO from and against any and all actions, claims, losses, damages, liabilities and expenses (including reasonable attorneys' fees) arising out of such a User's use of WINDA, including without limitation any claims that, if true, would constitute a breach by the User of these Terms and Conditions. If the User is dissatisfied with any material on WINDA or with any of the Terms and Conditions of use of the Site, such a User's sole and exclusive remedy is to discontinue using WINDA and request that GWO deletes their personal data and deactivates their User profile.

9.3 Nothing herein shall constitute or be considered as a limitation upon, or a waiver of, the privileges and immunities of GWO. GWO reserves its exclusive right in its sole discretion to alter, limit or discontinue WINDA or any materials in any respect. GWO shall have no obligation to take the needs of any User into consideration in connection therewith.

10. Information about Users

10.1 GWO process information about all Users of WINDA in accordance with GWO's Data Privacy Policy. By using WINDA and accepting this policy, Users acknowledge to be aware of and accept such processing, and they warrant that all data provided by them is accurate. 

11. Governing Law

11.1 The Danish courts will have the exclusive jurisdiction over any claim arising from or related to the use of or visit to WINDA, although GWO retains the right to bring proceedings against Users for the breach of these Terms and Conditions in the User's country of residence or any other relevant country. 

11.2 These Terms and Conditions of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with Danish law.

Published on and valid from 20 January 2026